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Pickup

How do pickup orders work?

Preorder pickup is available at our 16th Street factory, Monday through Saturday. To order for pickup:. Place your order for pastries and / or chocolate items online, selecting “Pickup” at checkout. Pickups are available between 10 a.m. and 3 p.m.. a

I forgot to pick up my order. Can I get it tomorrow?

Yes! We're happy to hold retail-item orders (containing chocolates, and / or non-perishable merchandise items) at our 16th Street location for up to three days. We’ll reach out to you after the first day to see if you would like to update your order.

If I would like to pick up a specialty cake, do I need to order in advance?

Our specialty cakes require lead times between 24 and 72 hours. Please refer to the product-page descriptions of our pastry items to learn how far in advance you will need to place your pickup order.

Will you write on a cake for me?

Although we are not able to write on our cakes, we are happy to include an elegant, hand-written card with your cake order. Just check the “This is a gift” box at checkout, and type your (concise) note into the gift-message window. We’ll pen the card

Do your cakes come with candles?

We’re still developing our pick-up program, and are not able to accommodate custom orders at this time. Please watch our Instagram page and newsletter for updates.