Orders are typically processed by our Fulfillment team within two to three business days. After processing, shipping time depends on both the chosen shipping method and your location. Standard shipping usually takes from two to five business days, wh
We offer standard, expedited, and overnight shipping. Shipping rates are calculated based on the selected shipping method, destination address, and parcel weight. Standard USPS Priority shipping is free for orders over $25; $5 for smaller orders. Fed
Yes, we offer international shipping to some countries, weather and customs requirements permitting. Shipping rates and delivery times vary depending on the destination. Please note that customs and import duties may apply, and customers are responsi
Our No-Melt Guarantee. During the summer, we offer a No Melt Guarantee. If your item arrives melted, we will immediately resend or, for limited-edition items, refund your order. We pack orders with ice packs in a temperature-controlled tote and freez
Yes! We offer many delicious pastries for local pickup, by preorder — and if you do not live locally, you may order our freshly baked Gâteaux Basques, and our fan-favorite Cookies for Dunking, to be shipped to your home.
Absolutely! Once your order is shipped, you'll receive an emailed shipping-confirmation notice with a tracking number. You can use this number to track the status and location of your package on our website, or on the carrier's tracking page. While r