For self-serve gifting, you have the option to choose a future shipping week, or have us ship your gifts immediately. Please note that immediate shipping includes a one-to-three-day processing time before the gifts leave our warehouse. For bespoke pr
We are happy to provide a digital proof for approval before production begins. You may also request a physical sample, for a fee. Please allow extra time for the production and shipping of physical samples.
E-Gifting: A Stress-Free Way to Send Gifts. Skip the hassle of collecting shipping addresses! With our e-gifting option, you can send a thoughtful gift (or multiple gifts) effortlessly. Here’s how it works:. That’s it! No stress, no guesswork — just
Please provide payment details before shipping or pickup. We accept payments by credit card, ACH, or check. If paying by check, please allow additional time for processing.
We aim to accommodate shorter-notice orders when possible! As a bean-to-bar chocolate factory with in-house chocolate and confection making, baking, design, and printing, we are able on occasion to fulfill select custom projects on a reduced timeline
Due to the perishable nature of our chocolate and pastry products, we are not able to accept returns. However, if there is an issue with your order, please contact our Guest Care team at [email protected] within 48 hours of delivery, an
We are pleased to offer a No-Melt Guarantee: If any of your gifts arrive melted, we will happily send a replacement.
In many cases, yes! We offer a range of products suitable for those with common dietary restrictions — including gluten-free and nut-free options. Please contact us at [email protected] to discuss your specific needs, and ensure the best